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Terms of Service

Last updated: April 16, 2026

These terms govern your use of Pith ("the Service"), a Slack-based AI assistant that helps you draft and post tweets to X/Twitter. By installing the Pith Slack app, you agree to these terms.

1. Service description

Pith is a conversational AI tool that operates inside Slack. It analyzes your public X/Twitter history to build a voice profile, then uses that profile to generate tweet drafts that match your writing style. You can refine drafts through conversation and post approved tweets to your connected X account.

2. Two-phase posting confirmation

Pith uses a strict two-phase confirmation flow for all tweets. No content is ever posted to your X account without your explicit, affirmative approval. Every draft requires you to actively confirm before it publishes. You always have the final say.

3. Account and access

You access Pith through Slack. You must connect your X/Twitter account to use posting features. You are responsible for maintaining the security of your connected accounts and for all content posted through them.

We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive behavior, without prior notice.

4. Subscription and billing

  • Pith is a paid subscription service billed monthly through Stripe at $1/mo (early access pricing; standard price is $10/mo).
  • Drafting is available during a free trial period (10 lifetime drafts). Posting requires an active paid subscription.
  • You can cancel at any time through the Stripe customer portal. Cancellation takes effect at the end of your current billing period.
  • No refunds for partial months.
  • We may change pricing with 30 days notice. Existing subscribers keep their rate until they cancel.

5. Acceptable use

You agree not to use Pith to:

  • Generate spam, harassment, hate speech, or content that violates X/Twitter's rules or applicable law.
  • Impersonate others or misrepresent your identity.
  • Circumvent rate limits, abuse the Service, or interfere with other users.
  • Reverse engineer, scrape, decompile, or redistribute the Service or its underlying models.
  • Use Pith to generate content for accounts you do not own or control.

6. Content ownership

You own all content you create through Pith. We claim no intellectual property rights over your tweets, drafts, or voice profile data. AI-generated drafts become yours once delivered to you.

You grant Pith a limited license to process your tweets and messages solely for the purpose of providing the Service (voice profiling, draft generation, posting).

7. Disclaimer of warranties

Pith is provided "as is" and "as available" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that drafts will be appropriate, accurate, factually correct, or suitable for any particular purpose. AI-generated content may contain errors or produce unexpected results. You are solely responsible for reviewing and approving all content before it posts to your account.

8. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from or related to the Service is limited to the amount you paid for the Service in the 12 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, reputation, or goodwill, regardless of whether we were advised of the possibility of such damages.

9. Data and privacy

Your use of Pith is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. The Privacy Policy explains how explicit feedback you submit (via /pith feedback or in response to a feedback probe) may be reviewed by the Pith team to improve drafting quality, and how passive signals such as draft abandonment are processed as operational telemetry. You can delete your data at any time by typing delete my data in your Pith DM (a dedicated /pith delete-my-data slash command will be available as the beta framework rolls out), and once feedback prompts are active in your workspace you can mute them with /pith mute feedback.

10. Third-party services

Pith integrates with Slack, X/Twitter, Stripe, and Anthropic. Your use of those services is governed by their respective terms. Pith is not responsible for the availability, policies, or actions of third-party services.

11. Changes to these terms

We may update these terms. Material changes will be communicated via Slack DM at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.

12. Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict of laws provisions.

13. Contact

Questions about these terms: team@getpith.ai

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